FAQ
Default solution folder, feel free to edit or delete it.
To share access to viewing one of your Freshservice tickets with another staff member, please see the steps below.
In your open ticket in the Freshservi...
Wed, Sep 17, 2025 9:20 AM
Please create a ticket in the Freshservice ticketing system for support from Business IT and Health Informatics regarding IT related issues or requests.
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Thu, Sep 12, 2024 5:23 PM
The requirements for an EM Account Password are: • At least 15 characters • Uppercase letter (1/3) • Lowercase letter (1/3) • Number (1/3) • Symbol (1/3)
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Mon, Oct 28, 2024 11:59 AM
Preparation Of Microsoft Authenticator
Before registration of your guest account, please download the Microsoft Authenticator app if you do not alread...
Thu, Dec 12, 2024 2:30 PM
How to Create and Join a Teams Meeting
Tue, Apr 8, 2025 11:02 AM
If you are locked out of XMedius/Core Fax please follow the steps at the link below.
Please use this link to access Xmedius: Cloud Fax
This link...
Tue, Sep 9, 2025 9:56 AM