FAQ

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Share Access To A Ticket In Freshservice
To share access to viewing one of your Freshservice tickets with another staff member, please see the steps below. In your open ticket in the Freshservi...
Tue, Dec 10, 2024 11:57 AM
How To Create A Ticket In Freshservice For IT Support (IT/HI)
Please create a ticket in the Freshservice ticketing system for support from Business IT and Health Informatics regarding IT related issues or requests. ...
Thu, Sep 12, 2024 5:23 PM
How To Change/Reset Your EM Account Password
The requirements for an EM Account Password are: • At least 15 characters • Uppercase letter (1/3) • Lowercase letter (1/3) • Number (1/3) • Symbol (1/3) ...
Mon, Oct 28, 2024 11:59 AM
How To Set Up An Easterseals MORC Guest Account
Preparation Of Microsoft Authenticator Before registration of your guest account, please download the Microsoft Authenticator app if you do not alread...
Thu, Dec 12, 2024 2:30 PM
How to Create and Join a Teams Meeting
How to Create and Join a Teams Meeting
Tue, Apr 8, 2025 11:02 AM
How to Set up a Meeting Via Zoom
How to Set up a Meeting Via Zoom
Tue, Apr 8, 2025 11:02 AM
How To Use Adobe Acrobat Pro
Adobe Pro
Mon, Jun 30, 2025 2:54 PM